Delivery & Returns
COVID-19 UPDATE:
First and foremost, we hope you and your families are safe and healthy. We are currently operating as usual however Royal Mail are experiencing slight delays at the moment so please do allow an additional 2-3 days for your order to arrive with you.
Stay safe!
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DELIVERY OPTIONS & PRICES:
United Kingdom
Standard delivery (1-2 working days) — £4, or FREE for orders over £50
Europe
Standard delivery (3-5 working days) — £7
Rest of World
Standard delivery (5-7 working days) — £10
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RETURNS PROCESS:
If your order isn't exactly what you had in mind (don't worry, we get it), you can simply return the item(s) to us in its original unused condition within 14 days of receipt for an exchange or full refund.
Please follow the instructions below to get the order back to us:
For orders placed in the UK:
Returns for orders placed in the UK are free. Simply send an email to hello@projectfeelgood.co.uk with your order number and we'll reply with a pre-paid returns label and further instructions.
For orders placed outside the UK:
Unfortunately, as a small business, we are unable to cover the cost of return postage for orders placed outside the UK. If you'd like to return your order, please send an email to hello@projectfeelgood.co.uk with your order number and we will reply with our returns address.
